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December 4, 2024
Question

Issues with changing the date using 1Password for Windows

  • December 4, 2024
  • 2 replies
  • 31 views
This discussion was created from comments split from: Form Date Format Issue.

2 replies

sircompo
December 3, 2024

Hi.

It's not just the date format for me, the date picker UI seems to be borked in multiple ways.

  • Ignores OS date format
  • UI somehow misinterprets the US date and attempts to render it as a UK date, altering the date displayed (at least I think that's what's happening)
  • Dark Mode isn't working properly on the date picker
  • Using my up/down cursor keys on the date form, my 1Password UI crashed (haven't been able to replicate it though unfortunately)

Version: 1Password for Windows 8.10.54 (81054022)
NB - This was on an RDP session from my work laptop to my personal laptop. Happy to perform more testing if it'll help.

1P_Dave
1Password Employee
December 4, 2024

Hello @sircompo! 👋

I'm sorry that you're running into multiple issues when changing a date using 1Password for Windows. I'd like to start by asking for a diagnostics report so that I can look into the crash further. I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here and I'll be able to find your email and look into the other issues that you raised as well.  Thanks very much!

-Dave