Issues with Secure Notes with 1Password for iOS 8.10.50

Hello @sadrobotworld! 👋

I'm sorry that you're running into issues with Secure Notes when using 1Password for iOS. It sounds like you might be running into a known issue that our development team is aware of. Can you try the following as a quick test:

1. Open and unlock 1Password on your iPhone or iPad.
2. Tap the icon for your account or collection at the top left and choose Settings. (If you’re using an iPad, tap your account or collection at the top of the sidebar.)
3. Choose General.
4. Turn off "Format Using Markdown".

Then try to reproduce the issue, this will tell me if you're running into the known issue. After the test you can turn markdown back on.

-Dave

ref: dev/core/core#30424

Hi @1P_Dave

I turned off "Format Using Markdown", some notes are still cut short. Again it seems random to me as only a few notes are cut even when the note is similar to another that isn't cut short.

@sadrobotworld

Thanks for the reply. Are you able to share a screenshot of the issue while markdown is turned off? I understand that you might not be able to if the contents of all of your Secure Notes are sensitive.

If you can share a screenshot then please sent it to support+forum@1Password.com along with a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave

@1P_Dave

The support ticket ID is TDG-92781-748

Fortunately I had a note that wasn't too private so I sent 2 screenshots, the 1st shows the cut note and the 2nd shows the full note that appeared after taking the screenshot. I think the "Trying to share this?" popup forced the full note to display.

Thanks

@sadrobotworld – I just replied to your email, so I'll close this thread to keep our conversation in one place. :)