Skip to main content
July 17, 2024
Question

Just started using 1PW, Chase.com not working

  • July 17, 2024
  • 5 replies
  • 67 views

Not a totally smooth transition get 1 PW up and going, definitely not for grandma to import and change passwords. For the life of me, cannot get Chase.com to work and had to get very creative to change password on that account with manual copy and paste new password. But Chase does not recognize 1PW integration. Saw posts from months ago with same issue, any progress?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Chrome

5 replies

1P_Tommy
1Password Employee
July 18, 2024

@BobbyGee

Please try updating to 1Password in the browser 2.26.1

We’ve fixed an issue with Shadow DOMs to improve the 1Password experience on various websites that use those elements.

Let us know if you continue to experience trouble.

BobbyGeeAuthor
July 18, 2024

Thanks for your reply. The current Chrome extension is version 2.25.1 and I see no option to upgrade to 2.26.1 from the Chrome Web Store.

1P_Tommy
1Password Employee
July 18, 2024

Remove it an reinstall should fix that. I did the same thing this morning to get the latest version as it was not showing for me either.

  • Please note the store may be staggering the update process. It is possible you'll only see the older version. Feel free to wait a day or so and hopefully the update will be available.
BobbyGeeAuthor
July 23, 2024

That worked using 1PW Beta, thanks!

1P_Tommy
1Password Employee
July 23, 2024

Sweet! Enjoy.