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April 28, 2023
Question

Keep getting, "Can’t sign in. The request took too long."

  • April 28, 2023
  • 2 replies
  • 407 views

Trying to login on a Windows machine running Chrome.

Keep getting the error, "Can’t sign in. The request took too long. Check your Internet connection and try again."

Internet connection is fine. I can use the browser extension to use passwords but cannot edit a site.


1Password Version: Not Provided
Extension Version: 2.10.0
OS Version: Windows 10
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=Can%E2%80%99t%20sign%20in.%20%20The%20request%20took%20too%20long.%20

2 replies

April 28, 2023

Woohoo! Working now.

steph_giles
1Password Employee
April 28, 2023

Hey @NickelDime,

I'm sorry for any disruption caused. Our Operations team were conducting scheduled maintenance on the 1Password servers which caused some intermittent connectivity issues.

Everything should now be working as expected. Let us know if there is anything else we can help with at all and have a great weekend!