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loggor
March 7, 2023
Question

Keep the separate window open on RDP

  • March 7, 2023
  • 13 replies
  • 353 views

Sometimes I can't copy and paste username and password straight to login fields when I'm logging into Windows with RDP. So I use the separate window. This one:

Then I drag and drop the fields to the RDP.

The issue is that when you drag and drop it hides the window, and then it shows up again so you can continue using it, which is excellent. But when I'm on Windows login with RDP on fullscreen, after the first drag and drop, the window doesn't show up on top again. So I need to search for the item and press Ctrl + O again to get the password. Has anyone else experienced this? (I hope I was clear)


1Password Version: 1Password for Windows 8.10.1 (81001023)
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Not Provided

13 replies

loggor
loggorAuthor
April 20, 2023

@1P_Gem Both behave the same. Another thing I noticed is that if you open the separate window with RDP on fullscreen, even without doing anything (just open the window), and Alt + Tab between RDP and the 1P separate window, the 1P window glitches the same way after doing it once or twice.

1P_Gem
1Password Employee
April 21, 2023

Hi @loggor, thanks for getting back to me! I've passed these details along to our devs as well 😄

1P_Gem
1Password Employee
May 4, 2023

Hi @loggor! One of our developers has been looking into this further and has been able to reproduce the behaviour you're seeing, where you're not able to get back to the separate window after using drag & drop / Type in window. They've noted that this is most likely due to a bug within Windows itself, but they were able to identify a few potential workarounds that you may find useful:

Option 1: Use task switcher

The bug doesn't affect task switcher (Windows Key + Tab). This requires an extra mouse click, but should work for you.

Option 2: Alt + Tab to another window first

If you Alt + Tab to another window and activate it, and then to the item window, it'll receive focus.

Option 3: Don't use new item window

If you would be alright to use the 1Password main window instead (Ctrl + Shift + O from the item in Quick Access), you can follow the steps below:

  1. On the RDP screen, click Show Options at the bottom.
  2. Go the to Local Resources tab and change the Apply Windows key combinations option to On this computer.
    • This will allow switching between host and session apps, even while in fullscreen mode.

Let me know if you have any further questions or concerns! 😄