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September 26, 2022
Question

Keyboard short cuts stopped working 1Password for Windows 8.9.5

  • September 26, 2022
  • 3 replies
  • 113 views

I can no longer Ctrl-F to find or Ctrl-S to save edits.

Besides the version no. I see this:
80905042, on PRODUCTION channel


1Password Version: 8.9.5
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Firefox (current)
Referrer: forum-search:https://1password.community/search?Search=keyboard%20shortcut

3 replies

ag_mike_d
1Password Employee
1Password Employee
September 27, 2022

Hello @OregonRider,

Thanks for your message and sorry for the troubles you're encountering with the Ctrl + F and Ctrl + S. I've done some testing and I'm not seeing any issues when I:
* Select a Category, Vault or Tag from the left sidebar and use Ctrl + F to find.

* Use Ctrl + S to save a new or edited item.

Do other keyboard shortcuts work as expected? If you try restarting Windows in Safe Mode with Networking Enabled and then try using 1Password again, do these shortcuts start working again? I'm wondering if some other software running is conflicting.

Let us know if you have any other questions or concerns!

September 27, 2022

Thanks for your quick reply.
I did as you suggest and the Ctrl keys work fine.
Then I did a plain old restart and the Ctrl keys work fine.
It's magic. Thanks.

1P_Gem
1Password Employee
1Password Employee
September 28, 2022

Hi @OregonRider! I'm glad to hear that these shortcuts are now working again - thanks for letting us know.

If you notice any further issues, or have any additional questions, don't hesitate to reach back out and we'll be happy to investigate further.