Linked Apps

Hey @mpfc75 thanks for your comments! I just pulled up Instacart and it looks like you need to force Autofill in the app. Open the Instacart app > tap login > long press (tap and hold) the email field > tap ⋮ > tap Autofill. After tapping Autofill you should be able to use the prompt from 1Password as usual.

Let us know how that goes!

Hello @1P_Timothy. That worked great! Thanks so much. Now I have work to do to set up my other android apps.

Ahhh, one qualification... I logged out to try it all the way through after linking the app. I still have to hold the email field and tap the menu and select Autofill. Then 1Password prompts me. Is that what you expect? I thought once linked that it would work like in a browser... I thought 1Password would just prompt me (above my keyboard) without having to do menu>autofill.

Still much better though.

Hello @mpfc75 thanks for following up with us! I'm glad to hear that helped you sign in to Instacart.

The long press > ⋮ > Autofill steps are not expected behavior but are required in some apps and websites. With Autofill and Autofill previews enabled you will see the prompt from 1Password after tapping a login field in most apps and websites. In some cases, apps do not provide us enough contextual clues for us to be able to determine that we should offer Autofill so forcing it is required. In others, Autofill may be blocked or otherwise interfered with so that we cannot Autofill at all. If you find an app or website where Autofill is blocked, you can try using split screen mode to drag and drop your credentials.

Woohoo! @1P_Timothy you are my new hero! Your advice on long press >:>Autofill has solved so many of my 1Password misery of late. I don't know whether this is something that happened with v8 or on the OS, and frankly, at this stage, I don't really care. Just really grateful for your very hand tip that's helped me solve my problems. Thanks, again.

Can you assist re: the Epic/MyChart app? Every time, I have to use extra button presses to call up the search field and press the first few letters of the app name to get it to autofill. I understand that for this particular app there may be a few reasons why it can’t Autofill (HIPAA plus the fact that this app is tied to different login servers depending which healthcare system I am trying to log in to) but I don’t understand why it can’t at least pull up the possible logins that match the MyChart site and let me choose which one to fill. Also, I have typed in “MyChart.com” into the website field and that did not help.

Happy I could help @Wilhelm!

Hi @adamorphosis, thanks for your question. I'm sorry to hear about the issue with MyChart, I know that can be a tricky one because, as you mentioned, each login portal can be a little different.

That being said, the in-app sign in pages I checked in the MyChart app did suggest my test Login item. I'd like to ask you to check that Show filling suggestions is on under Settings > Autofill and that Show filling suggestions from is set to the account or collection that contains your MyChart item.

If Show filling suggestions is on, and the appropriate account or collection is selected and you still don't see suggestions, I'd like to ask you to check your MyChart items for an app link. You can search for and open your item to see if there's a linked app similar to my example below.

Let us know how that goes and thanks again!

I have this question too - any answers?

I have this question too - any answers?

Hi @rdch, thanks for writing in.

Just to make sure we're on the same page, has there been an issue with suggested items for the MyChart app on your device?