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September 30, 2021
Question

Locked screen shows 'that didn't work' message on startup

  • September 30, 2021
  • 11 replies
  • 644 views

It seems like even if it's just starting up or being summoned with cmd-. from a browser, the locked screen of 8 (including the latest beta) shows 'That didn't work. Check your password and try again.' message, as if you had just typed in your password. To me it makes more sense to have a better message for startup, and this only belongs when you've actually entered the wrong password (or something actually went wrong...


1Password Version: 8.2.2
Extension Version: Not Provided
OS Version: macos 11.6

11 replies

1P_PeterG
1Password Alum
May 3, 2022

Hi @arcterex - thank you for letting us know that this issue persists for you. I'm sorry to learn that this is the case! I'm going to check in with our developers about this, and we'll get back to you as soon as possible. Thanks again for informing us of the problem; we want to make sure everything works properly for you!