Skip to main content
April 29, 2023
Question

login

  • April 29, 2023
  • 4 replies
  • 56330 views

I tried to openn 1Pass....... and got password failed. How do I log in or fix this?
how can I log in the Password app on my Mac?


1Password Version: 8.10.4
Extension Version: Not Provided
OS Version: 13.3.1
Browser:_ safari
Referrer: forum-search:https://1password.community/search?Search=can't%20login%20to%20the%20Password%20app

4 replies

April 29, 2023

how to log in to 1Pass......... ?

1P_Dave
1Password Employee
May 2, 2023

Hello @jimpres! 👋

I'm sorry to hear you're experiencing issues with unlocking 1Password. I know how important it is to be able to access your 1Password data, and our team is here to help you get up and running again as soon as possible.

Can you tell me if you're able to log in to your 1Password account on 1Password.com (in the browser, not the app)? What specific error message do you receive when you enter your account password into the Mac app?

-Dave

May 2, 2023

nothing no message at all i guessd my secret code

1P_Tommy
1Password Employee
May 3, 2023

I'm glad to hear you could recall your account password. Please let us know if you have any other questions. Enjoy!