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December 14, 2023
Question

Login Missing From List

  • December 14, 2023
  • 3 replies
  • 84 views

Very strange - I created a login for a website and 1P has saved it somewhere - but I can only find it when I click the 1P icon in the Safari browser - if I click the icon in the Mac toolbar, it doesn't show - strange - how do I fix this so I can make a modification?

I have screen shots to attach but I no longer see a way to attach them - how do I do so?


1Password Version: 8.10.22
Extension Version: 2.18.0
OS Version: macOS 14.2
Browser: Safari

3 replies

steph_giles
1Password Employee
December 15, 2023

Hey @BenBob,

Can you try locking and unlocking 1Password and then let me know if the item appears in your 1Password Mac app? I'm wondering if we just need to force a sync.

BenBobAuthor
December 15, 2023

Steph - thanks, I previously tried that last night and it didn't help - however, now it is showing properly this morning! All fixed!

1P_Dave
1Password Employee
December 15, 2023

I'm happy that everything is working again. 🙂

-Dave