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CloudNine
July 10, 2024
Question

Login Site icons not importing

  • July 10, 2024
  • 5 replies
  • 129 views

If I recall, by adding the website address 1password automatically retrieves the actual icon for that business/entity. Recently this is not happening and all I see are the generic letters that 1password creates. Am I misremembering this feature? Thanks in advance.


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5 replies

1P_Tommy
1Password Employee
July 10, 2024

@CloudNine

Please ensure you have the following enabled:

1Password > Preferences (Settings) > Privacy - Show app and website icons

1Password Employee
July 10, 2024

Hi @CloudNine, thanks for reaching out!

That's correct! When adding the website address to your Login item, 1Password will automatically retrieve and add the related icon if it exists in the database. Are you no longer seeing the icon for all your items, or just a specific one? Additionally, can you clarify if the related icon is missing in the item list, the item's details, or both?

If there's a specific website icon that isn't being automatically added, can you share the URL with me?

I look forward to hearing from you!

-David

CloudNine
CloudNineAuthor
July 10, 2024

Yes, I do have the preferences set to show app and website icons, and are missing in the items list, items details, everywhere. thanks.

Here's recent sites since June that will not import icons:
https://www.bankwithfidelity.com
https://www.trueclassictees.com
https://www.cutco.com
https://www.eventbrite.co

CloudNine
CloudNineAuthor
July 10, 2024

Update: Looks like as of now, no new entries are able to import the website/company icons. FYI.

1Password Employee
July 11, 2024

@CloudNine,

Thank you for your reply. I've submitted the request for our team to have the icons added for these websites. Let me know if there's anything else I can help you with.

-Evon

ref: dev/projects/rich-icons/-/issues/668
ref: dev/projects/rich-icons/-/issues/667
ref: dev/projects/rich-icons/-/issues/669
ref: dev/projects/rich-icons/-/issues/670