Lost 2FA 1password

Hello @yasster! 👋

I'm sorry that you're unable to access your 1Password account. If you've enabled two-factor authentication for your 1Password account in the past then you would have been prompted to scan a QR code using an authenticator app, do you have such an authenticator app on your iPhone? It might be called one of the following:

• Microsoft Authenticator
• Google Authenticator
• Authy
• DUO

Open the authenticator app and you'll find your six-digit one-time password there. If you're unable to find the authenticator app, and you still have access to 1Password on one of your devices, then you can disable two-factor authentication from that device: If you lose access to your authenticator app

If that doesn't work then I recommend sending an email to support+forum@1Password.com so that our support team can help further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave

Thank you very much for your help!

I'm happy to help! Let me know if you run into any other issues. 🙂

-Dave