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A
Anonymous
July 28, 2023
Question

Lost access to 2FA - Need to reset 2FA to gain access to 1Password - Need urgent support

  • July 28, 2023
  • 3 replies
  • 175 views

Hi,

I signed out of 1Password that had 2FA set up, and now unfortunately I cannot gain access to my account without 2FA. My phone and browser extensions need 2FA for the login as well. Need urgent support.

Thanks

1Password Version: 8.10.9
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

3 replies

1P_Tommy
1P_Tommy
1Password Employee
July 28, 2023

@Manish10

You'd need to talk with someone from our security team for help in situations like that. They are only available via email. I see you've sent us a message already. Please continue the discussion there. Someone will be with you as soon as possible.

A
Anonymous
July 28, 2023

Thanks for responding. Yes, I sent an email already. Waiting for a response.

1P_Tommy
1P_Tommy
1Password Employee
July 29, 2023

You're welcome. Please continue that conversation with my colleague Chris.

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