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January 2, 2023
Question

lost phone and computer

  • January 2, 2023
  • 1 reply
  • 141 views

if i loose my phone, and my computer (my phone being 2fa), but have my password, and secret key, is there any way to log onto my account?


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1 reply

1P_PeterG
Community Manager
Community Manager
January 3, 2023

Hello @1passquest 👋. A great question!

This is not an ideal situation, but you can contact us at support@1Password.com, and we can typically help when something like this happens. The best case scenario is of course not to lose access on multiple devices simultaneous with losing access to the 2FA-generating device. Hope this is helpful 😃