Question

Mac beta 8.10.7 (81007001) introduced severe bug, keeps crashing/closing

Forum|Forum|3 years ago
May 14, 2023
14 replies
803 views

Hi,

ever since I updated to 8.10.7, the 1P app does not stay active in the background when closing the window. I notice it immediately because the browser extension locks itself down when I close 1P desktop (as if there was no connection to the desktop app). When opening 1P again, it asks for my master password, and immediately closes the window upon entering the password. I have to re-open it 2-3 times before it finally stays open. Only to "crash" again when I close the window. Rinse and repeat.

As a workaround, I have to keep the 1P window open at all times.

Since this appeared immediately after updating to 8.10.7, it's most likely not a local issue with my computer, but a bug introduced in the new version.

1Password Version: 8.10.7
Extension Version: Not Provided
OS Version: 13.3.1
Browser:_ Chrome

Betas

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C

cryptochromeAuthor

Hey @1P_Tommy

I am using Chrome (currently 121.0.6167.75) and I am on macOS 14.2.1 (23C71). 1P browser extension sits on 2.19.0 (21900005, on STABLE channel)).

Let me know if you need anything else. Happy to help!

1P_Tommy

1Password Employee

@cryptochrome

The only thing I notice is I am on 14.3 and you're on 14.2.1. If you have a chance and you're ready to update you might give that a try. Other than that all looks the same. Haha, if I had noticed I would have put it together with your handle. I just got a good DOH! moment out of it.

C

cryptochromeAuthor

@1P_Tommy I have planned to upgrade my machine to 14.3 over the weekend. I'll let you know how it goes.

1P_Tommy

1Password Employee

Sounds good.