Mac OS Upgrade Monterey V 12.6.5 (21G531) - Unable to login using key and password.

Forum|Forum|3 years ago
April 22, 2023
5 replies
281 views

Removed cookies and upgrade. Unable to login. Just hangs when enter is selected. Still working on phone. Help.

Also, removed cookies before upgrade.

Dead in the water.

1Password for Safari
Version 2.7.0 (20238)

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 12.6.5
Browser:_ Safarie
Referrer: forum-search:https://1password.community/search?Search=Mac%20OS%20Upgrade%20-%20Can't%20Login

macOS

1P_Tommy

1Password Employee

@mjb5boat

Please update 1Password for Safari to 2.10 and try again. The update would be available in the Mac App Store.

A

Anonymous

Nothing changed. Its strange, when I push the sign in button, nothing happens. Like the button is not being registered. Tried chrome and fire fox.

1P_Tommy

1Password Employee

@mjb5boat

Please double check you are entering the full Secret Key. There was an issue recently were folks had left off a set of characters and this was preventing the login.

A

Anonymous

OK, you are my hero!!!!! I was scanning the Key from a pic of the emergency kit and then pasting it in. How stupid.

Have a great day.

GreyM1P

1Password Employee

@mjb5boat – Glad to hear Tommy could help. We'll be here if you need anything. :)

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