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May 9, 2022
Question

MacOS Chrome Extension keeps opening endless login tabs

  • May 9, 2022
  • 23 replies
  • 3380 views

1Password for Mac 8.7.0 on Chrome 101.0.4951.54 (Official Build) (x86_64), latest extension

I cannot use the 1Password Chrome Extension as it keeps opening endless sign-in (login) Tabs. I had to force kill my browser and hack my way around to stop it from opening these new tabs. Also, before that I wasn't able to click anything when generating new passwords (the "suggest" prompt appeared but it wasn't clickable), and when generating a new password manually via the extension it didn't copy in order to paste.

I moved everything over from F-Secure as their password manager is becoming a weird mess of Norton-style security theatre and clickbait. But at the moment 1Password looks the same to me, despite paying for both. Whatever I do I have to click 5 times between dozens of options when all I want to do is to generate and save passwords and not use Chrome - but it looks like all password vendors beg users to please just use Chrome and leave them alone.


1Password Version: 8.7.0
Extension Version: Latest
OS Version: macOS 11.6.5 (20G527

23 replies

kevin_li
1Password Employee
July 7, 2022

Hey @BvG013,

You're correct. 2FA failure attempts usually indicate an incomplete authentication process, which will trigger the issue.

Can you try the suggestion above, as my colleague Joy suggested?

Let us know how it goes.

July 26, 2022

I am having same problem and am practically dead in the water on my work computer as I had to uninstall 1Password where all my work passwords are stored. I am unable to follow the directions above because it keeps firing up new tabs and I can never scroll down on the settings tab.

I have disabled 2FA on a separate computer then logged out of 1Password completely on my work computer and even deauthorized it from the web page. It is still doing this behavior. Only way I could get it to stop was to uninstall 1Password.

Is there an ETA for a fix for this?

August 27, 2022

Any update on this? It worked fine for me until 5 minutes ago when 1P went crazy with the number of tabs opening. For now, removing the integration with the app has fixed the issue.

Chrome Version 104.0.5112.101, MacOS version 12.5.1 (21G83)

September 6, 2022

We also ran into this issue today. How is this not fixed yet?

September 6, 2022

Yeah I am currently 10 minutes intro trialling switching from LastPass to 1Password and this is just a huge cross against 1Pass... what the ...?! How is this not fixed yet?

September 12, 2022

We ran into this today for several users, but using Chrome on Windows (Chrome: Version 105.0.5195.102 (Official Build) (64-bit)) Windows 19044.1889, Windows Feature Experience Pack 120.2212.4180.0). Managed to hack around it to solve but not easy to do. I could not find another article referencing this issue for Windows, so posting here. When is the ETA for a fix ?

October 19, 2022

Same here, I just enabled 2FA and got into this loop. I'm on MacOS Chrome Version 106.0.5249.119 (Official Build) (arm64).

December 16, 2022

Wow! This is a MASSIVE bug. Not only Chrome for FireFox as well. It renders the browser completely useless.

December 19, 2022

@brconflict Sorry for the trouble you are having with 1Password in your browser. This is indeed a known issue with accounts waiting on multi-factor authentication. Our development team is aware of the problem, and they are working on a fix for it.

For now, I recommend this workaround to resolve the issue:

  1. Open your browser and go here: https://my.1password.com/signin%C2%A0%3E Sign in to your 1Password account > Turn off 2FA to your account.
  2. Close and open your browser.
  3. Right-click the 1Password icon in the browser toolbar and select Settings.
  4. Scroll down to "Integrate with 1Password app" at the end of General section and toggle it off > Scroll down to "Accounts & vaults" > Sign out of your account.
  5. Turn on 2FA again > Sign in again.

Once that's done, please restart your computer to ensure no pending process prevents 1Password from connecting with the browser. When your computer is back on, turn on the "Integrate with 1Password app" setting again. If you're asked to authenticate with 2fa at any point, please do so.

Let us know if you need further help!

January 26, 2023

I am having same issue in windows 10 chrome and i have to switch to firefox for time being.

Is there any ETA to fix the issue?