MacOS Chrome Extension stops having any entries

Question

This has started recently. But the Chrome Extension every once in a while stops showing any entries. So it is completely empty. And this last time after I opened it a second time, it just showed a spinner.

Disabling the extension and re-enabling it fixes the problem.

I have two different vaults in the extension, which is also new, so there may be a correlation, but I think the extension updated recently and I think this started after that.

1Password Version: 8.10.30
Extension Version: 2.23.3
OS Version: macOS 14.4.1
Browser: Chrome

1P_Dave · Answer

Hello @somewhereover! 👋I'm sorry that 1Password in the browser isn't opening correctly. The next time that the issue occurs I'd like to ask you to send in both a screenshot and a console log that is generated while the issue is occurring: Save a console log for 1Password in your browserAttach the file to an email message addressed to support+forum@1password.com.With your email please include:A link to this thread: https://1password.community/discussion/145816/macos-chrome-extension-stops-having-any-entries#latestYour forum username: somewhereoverA screenshot of the issue.Please do not post the console log to the forum. This is for your privacy and security.You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!-Dave

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