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May 5, 2025
Solved

macos ipassword 8 update zip file issue

  • May 5, 2025
  • 1 reply
  • 78 views

I can download the 1pw v8 zip file from the website, but when I try to unzip with winzip I get 

and when I try to extract with Archive Utility I get 

What can I do to get V8 and upgrade?

Thanks!

Best answer by 1P_Dave

Hello @NAK99! 👋

I'm sorry that you're running into trouble when installing 1Password, the screenshots definitely don't look right. I recommend that you move any current 1Password .ZIP folders or installer to the trash. Then, restart your Mac and download a fresh installer from this specific page: 


I recommend that you use the built-in macOS Archive Utility rather than using WinZip. If you see the same message with the newly downloaded installer then do you have any browser extensions or security software on your Mac that might be scanning and modifying downloaded files like 1Password's installer? 

-Dave

1 reply

1P_Dave
1P_DaveAnswer
1Password Employee
May 7, 2025

Hello @NAK99! 👋

I'm sorry that you're running into trouble when installing 1Password, the screenshots definitely don't look right. I recommend that you move any current 1Password .ZIP folders or installer to the trash. Then, restart your Mac and download a fresh installer from this specific page: 


I recommend that you use the built-in macOS Archive Utility rather than using WinZip. If you see the same message with the newly downloaded installer then do you have any browser extensions or security software on your Mac that might be scanning and modifying downloaded files like 1Password's installer? 

-Dave

NAK99Author
May 29, 2025

Sorry for the late reply. I was able to download and to install v8 successfully. Thanks for your help!

1P_Dave
1Password Employee
May 29, 2025

I'm glad that the issue is resolved, thanks for letting me know! 

-Dave