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A
Anonymous
January 25, 2022
Question

macOS QR code scanning missing

  • January 25, 2022
  • 3 replies
  • 110 views

Now since version 8 the login got much more difficult.

So you can't scan the QR code anymore and you also cannot login though the browser which is pretty bad.
Now I need to type everything manually in.
Please add those two features back again!

1Password Version: 8.5.0
Extension Version: Not Provided
OS Version: macOS 12.1

3 replies

Jack_P_1P
Jack_P_1P
1Password Employee
February 7, 2022

Hi @Goldgamer:

I'm sorry you're running into issues here. Expanding the "Can't find your account details?" section will allow you to import your Emergency Kit from your computer, or scan the setup code using the camera on your device:

Additionally, you can also choose to sign in using 1Password.com. Let me know how that goes!

Jack

snozdop
snozdop
February 7, 2022

So you can't scan the QR code anymore

You can if you click the QR code scanner icon inside a one-time password field:

and you also cannot login though the browser

You can if you install the companion 1Password for Safari browser extension from the Mac AppStore.

Jack_P_1P
Jack_P_1P
1Password Employee
February 11, 2022

Thanks for the additional input! :smile:

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