Manually setting Chrome extension shortcut gets overridden

@johyphenel

Do you notice the same behavior occurring for your shortcuts in other extensions in Chrome? Do you clear your browsing data in Chrome regularly? I'm a little outside of my area on this one, but if memory serves me correct it is the fourth character causing you trouble. As a test could you try using a only 3 characters for the shortcut and let me know if you experience the same issue?

ref: dev/core/core#21691

@johyphenel

Also, could you clarify if this is with the beta extension?

I don't think I've had this issue with other extensions in the past, but I haven't had to change any other extension shortcuts in long while.

This is not the beta extension

@johyphenel

Thank you for the reply. Based on our developer's investigation, it looks like Chrome will sometimes reset browser extension shortcuts on certain actions such as updating the browser.

Because the bug exists in Chrome itself, this isn't something that 1Password can change. I recommend reporting the issue to Chrome so that their team can investigate further and develop a fix: Report an issue or send feedback on Chrome - Computer - Google Chrome Help

I'm sorry that I don't have a better answer at this time.

-Dave

You could change your default shortcut not to conflict with Google Docs/Sheets...

@johyphenel

Thank you for the feedback, I've passed your request along to the team internally.

-Dave

ref: dev/core/core#8796