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July 8, 2022
Question

Master password stopped being recognized

  • July 8, 2022
  • 1 reply
  • 57 views

Was using FaceID to generally access app, but on occasion I needed my master password. Everything worked fine until recently, when my Face ID did not work and I tried to use the master password I have always used. However, now the app says it does not recognize my master password.


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Referrer: forum-search:https://1password.community/search?Search=Master%20password%20not%20recognized

1 reply

1P_Tommy
1Password Employee
July 9, 2022

It looks like you have been talking with my colleague Kayla via email. Let's continue that direct line of communication.