A

Anonymous

Question

Memory leak in Windows 8.10.8-45 version (Fixed now in 8.10.8-47)

Forum|Forum|3 years ago
June 29, 2023
9 replies
575 views

Hello,

Since the last day or so, my system with 32 GB RAM has been experiencing out of memory issues. Following memory usage in Task Manager, the "Modified" memory composition rises steadily at the rate of approximately 2-3 Mb per second, until all memory is consumed and the system consequently crashes.

After a lot of trial and error, I have found that terminating the 1Password desktop application results in this excessive memory usage being freed. I have also noticed that the 8.10.8 upgrade was released in the past two days, which correlates with when this problem began occurring. Furthermore, from https://1password.community/discussion/140690/system-crash-caused-by-memory-leak, it appears that this was also noticed before then by those using the beta version.

Putting two and two together, there appears to be strong evidence of a memory leak being present in 8.10.8.

Apart from disabling the 1Password desktop application on startup and only running it when there is a need, what workarounds can I follow until this issue is (hopefully) patched?

1Password Version: 8.10.8
Extension Version: 2.12.0
OS Version: Windows 10 22H2
Browser: Chrome

Windows

O

OlivierP

Hello,

I am not from the 1P team but I am having another problem with the latest version: link with 1P browser extension is broken on my PC.
I had to rollback to the previous stable (Production) version: 8.10.7

In the meantime a fix is available, you can rollback too.

The 1Password installer version 8.10.7 is available https://downloads.1password.com/win/1PasswordSetup-8.10.7.exe (official link - digitally signed version).

Procedure to rollback:
1- uninstall the current version
2- install using the 8.10.7 installer provided
3- go to Settings > Advanced then Uncheck the box for the automatic updates

A

Anonymous

Same for me on Win11.

Had a leak that was consuming "Modified" Memory and not dumping it anywhere. Couldn't figure it out until I checked Handles on TaskManager and noticed 1password was using 15k vs system 5k...on idle....

@devs please fix this

A

Anonymous

I know the general policy of 1password is to not provide download links to past builds (only past versions like v7), but in this case it would be much appreciated to downgrade one build and prevent auto-update until the memory leak can be identified and corrected.

O

OlivierP

See my post earlier, you have the official download link (version 8.10.7) in it.
Full link https://downloads.1password.com/win/1PasswordSetup-8.10.7.exe

MikeT

1Password Employee

Hey folks,

We're investigating this as we speak and have a fix in progress. The latest nightly build has been confirmed by a few users to fix the issue, we're working on rolling this out to both stable and beta channels soon.

MikeT

1Password Employee

Hi again,

1Password 8.10.8-47 update is now available with the fixes. Please check for an update and let us know if it is working for you now.

A

Anonymous

This update keeps getting re-downloaded and installed perpetually. The app is never up to date. End up with many system tray icons. No issues with the app in 2+ years of using it, until this evening.

MikeT

1Password Employee

It's a caching issue, we're working to invalidate the CDN cache.

We released 8.10.8-47 but the CDN keeps serving -45 to you despite you already having -45.

Avoid checking for an update for a few hours.

MikeT

1Password Employee

The cache has been invalidated, it should now serve the 8.10.8-47 to you in a few minutes.

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