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August 2, 2024
Question

Memory leak? Something hanging?

  • August 2, 2024
  • 3 replies
  • 87 views

What's going on here? Seems like very excessive resource usage for a password manager?

Tried to attach the log file, but doesn't seem like I'm allowed to attach .log or .zip files here.


1Password Version: 8.10.36
Extension Version: 2.26.1
OS Version: Windows 10
Browser: Edge

3 replies

1P_Dave
1Password Employee
August 2, 2024

Hello @svish! 👋

Thank you for reaching out, the team would be happy to investigate this further. Please email your logs as an attachment to support+forum@1Password.com and include a link to this thread.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave

svishAuthor
August 5, 2024

@1P_Dave Here you go: HPM-49468-727

1P_Dave
1Password Employee
August 5, 2024

@svish

Thank you for posting the Support ID! I confirm that my colleagues have received your diagnostics report and you'll receive a reply via email as soon as possible.

To prevent duplication of efforts, I'll close this thread.

-Dave

ref: HPM-49468-727