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20 replies

September 7, 2024

Please get some attention on this issue. Edge updates every other day and it forces me to re enter my master password to unlock and does not give me any option to use touch id to unlock. It is annoying as hell.

1P_Dave
1Password Employee
September 10, 2024

@usamamoin

I'm sorry for the disruption to your workflow. I've shared your experience and report with the team internally.

-Dave

ref: dev/core/core#29746

October 29, 2024

I'm seeing the same issue. Any updates?

1P_Dave
1Password Employee
October 30, 2024

@LouKrieg

Thank you for reaching out. How often do you see the message in Microsoft Edge? If you restart your browser, does the message disappear? Has it been a long time since you restarted your browser after a new update?

-Dave

October 30, 2024

Restarting the browser clears the prompt. The issue is that many apps (including Edge) update on an almost daily basis, which means that this interruption to my workflow is extremely annoying. It is unclear why the existence of a pending update should cause the browser extension to lose authentication.

1P_Dave
1Password Employee
October 31, 2024

@LouKrieg

Our developers resolved a similar issue for Chrome about a year ago. The issue stemmed from the fact that an update to Chrome replaces it's on-disk files while Chrome and still running and this causes a mismatch between the code signature of the on-disk version of Chrome and the in-memory version of Chrome.

Our developers were able to improve the situation for Chrome's updater and, if the message in Edge is caused by a similar situation, then hopefully things can be improved there as well in the future. For now, restarting your Microsoft Edge when you see the message is the best best option.

-Dave

October 31, 2024

Thanks Dave. That explanation makes sense. I appreciate the follow-up.

--Lou

1P_Dave
1Password Employee
November 4, 2024

I'll keep the thread updated on fixes and improvements for the issue as they come from our development team. 🙂

-Dave

January 14, 2025

I just wanted to add that I see this message often on macOS and Microsoft Edge. It gets really annoying as I don't want to close and reopen my browser to get the integration to work for 1Password...


macOS Sequoia 15.2
Edge 131.0.2903.147
1Password Extension 8.10.56.28
1Password 8.10.56

1P_Dave
1Password Employee
January 14, 2025

@wintech147

I'm sorry that you're running into the same issue, I've added your report to the internal work item open to get this fixed in the future.

-Dave