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May 28, 2026
Question

Microsoft Edge Extension repeated failures

  • May 28, 2026
  • 1 reply
  • 42 views

I use Microsoft Edge as my main browser.  The current browser is Version 148.0.3967.83 (Official build) (64-bit).  1Password is version 8.12.21 and is listed as being up-to-date.   Windows  11 is also up-to-date.

I am having a repeating issue where the extension fails.  This can happen even overnight when I have simply closed the lid on my laptop (like last night) and then opened it this morning.  So its not like a new version of Windows or Edge installed.  In fact I have tabs in Edge that are still open.  Other apps (e.g. Microsoft Excel and Outlook) are still open as well.  Please note, I can bring up the 1Password app but the autofill feature does not really work well with the extension in this failed state.

I have found a workaround that works, which is deleting the extension and then reinstalling it from the Microsoft store.  This is getting to be annoying, but I can deal with it.  However, my wife is not technically proficient and this is keeping her from migrating to 1Password from Lastpass.

Can you please let me know how I can resolve this problem without using this workaround.  

 

1 reply

73BruinAuthor
May 28, 2026

Please delete this at least for now.  I found that simply closing the browser and reopening it, reset the extension to a working condition.  I would have sworn that I had tried this previously without it clearing the problem.

1P_Gem
1Password Employee
June 5, 2026

Hi @73Bruin, glad to hear that closing and reopening the browser did the trick this time around!

Since this has been happening repeatedly, it's worth keeping an eye on. If it comes back, we'd love to dig into what's causing it. Don't hesitate to reach back out and we'll be happy to investigate further from there.