Question

Missing add browser Button in Settings

Forum|Forum|2 years ago
February 19, 2024
3 replies
146 views

There doesn't appear to be any settings that I can check or uncheck to make it appear. I've tried deleting and reinstalling the App, restarting my computer. Nothing has worked.

Any help would be appreciated.

[Removed screenshot of another conversation to reduce confusion. -Moderator]

1Password Version: 8.10.24
Extension Version: 2.20.0
OS Version: MacOS 14.3.1
Browser: Orion

macOS

1P_Dave

1Password Employee

Hello @Laksalife! 👋

I'km sorry that the trusted browsers feature isn't appearing on your Mac. So that I can look into this further, I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/144502/missing-add-browser-button-in-settings
Your forum username: Laksalife
Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

L

LaksalifeAuthor

Your support ticket ID is WQR-71799-952.

Thanks!

1P_Dave

1Password Employee

@Laksalife

Thank you for posting the Support ID. One of my colleagues will send you an email as soon as they've finished reviewing your diagnostics report. Please continue the conversation there. 🙂

-Dave

ref: WQR-71799-952

Sending Diagnostics Reports (Mac)

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO