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October 12, 2023
Question

MS Edge Extension Prompt

  • October 12, 2023
  • 12 replies
  • 737 views

Hello,

I have a computer that uses MS Edge for a browser. It has only one extension installed, which is 1Password. It's been running perfectly fine until this morning when I got a prompt that said:

1Password – Password Manager is turned off
To turn on this extension, please accept the new permissions.
· Modify data you copy and paste
The two options you can click on are: “Accept Permissions” or “Remove”

Since I can confirm that 1Password is the only extension installed, I am inclined to accept the permissions but I am wondering what prompted this message, when it's been working fine for months.

Thank you.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

12 replies

October 16, 2023

Seriously considering just removing 1password from the browser until they provide some answers. The behavior is just too sketchy.

1P_Dave
1Password Employee
October 16, 2023

@BMRob, @ALMH, @bradnickel, and @lodaka

I’m sorry you’re having trouble using 1Password in Edge. We identified an issue with the version of 1Password that’s installed from the Edge Add-on store and have released an update to resolve that issue.

Please make sure that you're running 2.16.1 from the Microsoft Edge web store: How to keep 1Password up to date in your browser

If you are running 2.16.1 and still see the same issue then please let me know and I can help further.

-Dave