My browser extensions not communicating with Desktop App

Question

I find myself constantly having to unlock the browser extensions for chrome and edge even though the desktop app is unlocked and open.

This is what I see in the browser extension settings

1Password Version: 8.10.30
Extension Version: 2.22.1
OS Version: Windows 10 Enterprise
Browser: Chrome and Edge

loddy_j · Answer

I actually figured out the issue. It has to do with my company managing the Chrome installation and not allowing extensions to talk to apps.

From the Support page (https://support.1password.com/connect-1password-browser-app/)

If you see a result for NativeMessagingUserLevelHosts with a value set to false, contact your IT team for further assistance. The 1Password browser extension won’t be able to connect with the 1Password desktop app unless this policy is changed.

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