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October 27, 2023
Question

My latest CSV file import from a https://bundlehunt.com/ purchase fails in 1Password 8

  • October 27, 2023
  • 8 replies
  • 314 views

Hello,

I have submitted a ticket but the case didn't be solved.

It was working really well in the last major revision of 1P (v6 ?)

so can someone give me documentation on CSV, or better, can the team resolve the issue ;)


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8 replies

1P_Dave
1Password Employee
October 27, 2023

Hello @bunam! 👋

I'm sorry that you're running into trouble importing a CSV file. You mentioned that you have a ticket open, could you post the Support ID of that ticket here? It should look something like [#ABC-12345-678].

Post that here, and I'll be able to locate your ticket and have the team follow up with you. 🙂

-Dave

October 27, 2023

it's #YJB-23289-121

1P_Tommy
1Password Employee
October 28, 2023

@bunam

I'm sorry the request you filed has not bubbled up just yet. Have you give the importer a try? Did it help? 1Password 8 is a new app from the ground up and not all features have made it back into the new application. The following may be helpful.

Move your data into your account on 1Password.com

October 30, 2023

it's useless as i can't choose "Application licence"

1P_Dave
1Password Employee
November 2, 2023

@bunam

I'm sorry for the misunderstanding, thank you for clarifying. Currently, you can import the following types of items from a CSV file: Logins, Credit Cards, and Secure Notes.

Software licenses are not supported at the moment and I've let the team know that you'd like to see better support for the import of Software Licenses in a future version of 1Password.

For the time being, you'll need to manually create Software License items using 1Password and copy and paste your license information from BundleHunt into 1Password. I'm sorry for the inconvenience.

-Dave

ref: PB-36592167

November 2, 2023

other solution : install 1Password V6 ?

MrC
November 3, 2023

@bunam

Another possibly solution - you might be able to use the csv converter available in the https://1password.community/discussion/101693/moving-to-1password-from-another-password-manager .

1P_Dave
1Password Employee
November 7, 2023

Thank you for the good suggestion @MrC. 🙂

-Dave