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October 7, 2021
Question

New bank account record in 1Password 7.8.7 won't populate the TD Bank logo.

  • October 7, 2021
  • 6 replies
  • 99 views

Just created the record and it won't populate the TD Bank logo.


1Password Version: 7.8.7
Extension Version: Not Provided
OS Version: macOS 11.6
Referrer: forum-search:https://1password.community/search?Search=company%20logo%20not%20being%20filled

6 replies

Jack_P_1P
1Password Employee
1Password Employee
October 7, 2021

Hi @RonWBaker:

Would you mind confirming a few things for me?

  • Do you have rich icons enabled in 1Password Preferences? Preferences > General > “Show rich icons”
  • Is this entry in the Logins category? Rich icons are only automatically applied to items in the Logins category with a URL we have a rich icon for.
  • Are you using a firewall like Little Snitch that would have blocked 1Password from downloading the rich icon?

Let me know!

Jack

October 7, 2021

The rich icons are enabled, but I was setting up the record as a Bank Account. I have another bank account that has the correct logo....guess I must have accomplished that by some other method.

Jack_P_1P
1Password Employee
1Password Employee
October 7, 2021

Hi @RonWBaker:

It sounds like you may have added the other bank account's icon manually. To add TD Bank's icon manually, follow these steps:

  1. Enter edit mode.
  2. Double click the place holder icon.
  3. In the new window drag the new icon over the displayed one.
  4. A green circle with a white "+" will appear.
  5. Release the image.
  6. Click Done.
  7. Click Save.

If you run into any problems with this, let me know!

Jack

October 7, 2021

The rich icons are enabled, but I was setting up the record as a Bank Account. I have another bank account that has the correct logo....guess I must have accomplished that by some other method.

October 7, 2021

Got it! Thanks Jack.

Jack_P_1P
1Password Employee
1Password Employee
October 7, 2021

You are very welcome @RonWBaker! Enjoy the rest of your day!