New Firefox Tab shows No Passwords

Hello @wmdalvarez! 👋

Thanks for reaching out. When I open a new tab in Firefox I see the Firefox Home screen:

Open the 1Password pop-up in this tab shows me my favorites. So that I can better understand the situation, does Firefox Home open when you open a new tab? Or another page? Do you see an address in the address bar on a new tab? 

-Dave

The same is happening to me, and it's very frustrating. @1P_Dave, I too get to the Firefox homepage when I open a new tab, but none of the credentials are available, not even favorite or recommended ones. Searching yields nothing. It's just like an complete empty vault.

However, when I'm on an active tab with a url, opening the extension works exactly as expected. I tried it on this page as I was writing, and sure enough, no issue. However, open a new tab, and the extension fails to load any credentials.

I opened the new tab, went to a site, and opened the extension: credentials were there. I then clicked the back button back to the Firefox home tab: no credentials loaded.

Worth noting I'm using the 1Password Beta extension, Mac OS 15.4.1 (24E263), Firefox 139.0.1 (aarch64).

@wmdalvarez and @madrigal_Josh 

Thanks you both for reporting the issue, I've been able to reproduce the same behavior in Firefox when using the beta version of 1Password for Firefox. 

It looks like our team is already testing a fix for the issue internally, hopefully it'll be released to the beta version soon. I'm sorry for the inconvenience. 

-Dave

#37895

@1P_Dave, I can confirm now that a fix was deployed, and I can see my vaults/credentials when opening a new browser tab. Thanks for your help!