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June 21, 2024
Question

New passwords don't work on websites but old, weak ones still do.

  • June 21, 2024
  • 1 reply
  • 61 views

For many sites I have created 1passwords, using the red box saying password is weak and go to website to change. When logging into those sites the I in a blue circle is there and when I click on it, it adds the info from 1password, but then says that doesn't match their records. However the old weak password, which I thought I had replaced, still works.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Macbook Sonoma 14.5
Browser: Safari

1 reply

1P_Tommy
1Password Employee
June 21, 2024

@DanChure

Did you change the password on the site and allow 1Password in the browser to update the login? It sounds like you may have changed the password in 1Password first. You'll need to change the password on the site itself and allow 1Password to assist you.

Change your passwords to make them stronger