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May 2, 2024
Question

New save login pop-up after logging in won't go away

  • May 2, 2024
  • 16 replies
  • 401 views

The new feature that "offers to automatically save and update logins with an in-page prompt after successful sign in" refuses to close. The X button doesn't close the pop-up (see attached screenshot for reference) and it just lives on the screen.


1Password Version: Not Provided
Extension Version: 2.23.3
OS Version: Windows 10
Browser: Edge

16 replies

1P_Dave
1Password Employee
May 21, 2024

@dspass

Sounds good, if the issue returns then send in a console log and the team will take a look and be able to advise further. 🙂

-Dave

May 23, 2024

The save login dialog is popping up and I can not close it. Hitting the x in the upper right corner does nothing, it just stays open.

Why can't I close it? I just want it to go away!


1Password Version: Not Provided
Extension Version: 2.23.3
OS Version: Windows 11 Home
Browser: Chrome

June 24, 2024

Same here.

1P_Dave
1Password Employee
June 25, 2024

@ScwB, @dspass, @pabreetzio, and @my216

Thank you for your patience. Our developers have released a fix for the issue in the latest version of 1Password in the browser, update to version 2.25.1:

How to keep 1Password up to date in your browser

Let me know if you see the issue again when running 2.25.1 or later. 🙂

-Dave

ref: dev/core/core#29523

July 11, 2024

Still happens on 2.25.1, I receive the following errors in the console:

I'm not 100% on that, but it mainly seems to happen with non-english sites.

1Password Employee
July 11, 2024

@Lowfyr

I'm sorry that you're still experiencing this behaviour. Can you share the URL for an example of one of the webpages you're experiencing this on, so that I can take a closer look? Additionally, can you confirm if you're still experiencing the behaviour on any English websites?

-David