New Zscaler web login for admins Zidentity stopped working
I manage a number of Zscaler cloud instances for different customers, and I have been successfully using 1Password on my MacBook Air using Safari for a long time.
Over the last year or so a new IdP (Identity Provider) called ZSLogin has been added by Zscaler in order to centralize logins on their different cloud-based services.
In a nutshell, an administrator has to log in first on ZSlogin and then will be able to use SSO to access the different admin GUI for ZPA, ZIA, ZDX, and Client Connector portal.
Until last week the GUI for ZSlogin worked flawlessly, including TOTP.
Last week Zscaler started to implement the new GUI reflecting the name change from ZSlogin to Zidentity, the new name for the same feature, and things broke.
The username screen works fine, here is the new look and feel:
After inserting the username with the 1Password browser extension, then a new screen with the request for the password appears, and when using 1Password to fill in the password, something breaks and the username input page comes up again, and I am stuck in a loop.
If, OTOH, I manually copy and paste the password from 1Password Desktop into the Zidentity password field, then things works, so it's not a matter of a changed password.
This is the password request screen:
I presume I need to open a support ticket, nonetheless I wanted to ping the community to see if anyone has been having issues with password request screens looping back to the username request screen and being caught in a loop.
Many thanks,
Luca
1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: macOS 13.6.9
Browser: Safari