Nightly Update Issue

Forum|Forum|3 years ago
June 22, 2023
5 replies
258 views

For the last week or so the nightly update has failed to install on my PC. I get the error message attached

I solve it by clicking on the Update button under the three dots and forcing the update.

I'm not sure if this is a problem other than on my computer because I have another issue that I will put on a different thread

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Betas

A

Anonymous

It happened again today.

1P_Tommy

1Password Employee

@Andrew42

Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

Include the following:

Your user name here in the forum. Andrew42
A link to this topic. https://1password.community/discussion/140950/nightly-update-issue#latest

I would also suggest including a diagnostics report which may give us better insight on what's happening. 📬 How to send a 1Password diagnostics report

A

Anonymous

Thank you. Done with Diagnostics report. Did not receive either acknowledgement or Reference #

A

Anonymous

Update: Just received #WPY-98226-348

1P_Dave

1Password Employee

@Andrew42

Thank you for posting the Support ID. I see that you're already discussing the issue with my colleagues over email, please continue the conversation there. To prevent having the same discussion in two places at once I'm closing this thread.

-Dave

ref: WPY-98226-348

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