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July 28, 2021
Question

No 1password option in Chrome (Android) for server authentication pop ups

  • July 28, 2021
  • 3 replies
  • 73 views

I visit a few sites that feature a server based authentication pop up window (e.g. the ones generated in Cpanel to protect a specific directory). In Chrome I no longer get the 1password option when I click in the password or username field for these pop ups. Works fine in current Firefox android app, and has worked in previous version of Chrome.


1Password Version: 7.7.7
Extension Version: Not Provided
OS Version: Android 11
Sync Type: Not Provided

3 replies

July 28, 2021

Hi @mpctutor!

Are you able to share with us a URL where we could test this perhaps?

July 28, 2021

Hi

Yes I have set something up for you to test with, but don't want to share publicly. Where can I send the details?

July 28, 2021

@mpctutor:

Thank you! You can send them to us via email at mailto:support@1password.com so we can continue the conversation in private there :+1:

After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!