Skip to main content
May 26, 2024
Question

No gui sometimes

  • May 26, 2024
  • 1 reply
  • 41 views

Latest 1P on latest Win 11x64.
The gui is no where to be found.. if i turn off one of my 3 monitors, it pops up in one of the other screens.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

1 reply

1P_Dave
1Password Employee
May 27, 2024

Hello @setec__astronomy! 👋

I'm sorry that 1Password is disappearing on your Windows PC. If you restart the PC then are you able to still reproduce the issue? If you are then I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave