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sobimibos
October 28, 2025
Question

No import from 1Password 7?

  • October 28, 2025
  • 1 reply
  • 134 views

After hesitating a long time I decided to upgrade to 1Password 8. I created a account, installed the app and wondered, no way to migrate my data from 1Password 7. There is no dialog to import as described, the alternative to import a file fault cannot be found and the export options of 7 does not match the import options of 8. The only way seems to be the csv-import which is really cumbersome. That is really the first application I experienced, which is not able to use the data from the previous version. Very frustating. If csv is the only option, I will switch to another product, cannot be worse.

1 reply

1P_Dave
1P_Dave
1Password Employee
October 29, 2025

Hello @sobimibos! 👋

Welcome to the community! I'm happy to answer your questions regarding upgrading to 1Password 8 and migrating your data. As a start, there's no need to export your data when upgrading to 1Password 8. We have an upgrade guide here that details the different options available based on your situation: Upgrade to 1Password 8

So that I can understand how you were using 1Password before upgrading can you tell me the following: 

  1. Do you already have a 1Password account? Or were you using a standalone vault?
  2. If you already have an account, do you see all of your items when you log in to your 1Password account on 1Password.com (in the browser, not the app)?


I look forward to hearing from you.

-Dave

S
sobimibosAuthor
October 29, 2025

I'm using a standalone vault with 1Password 7. I now created an account, but it's empty. I tried to connect 1Password 7 to this account, but this was declined ("you have to upgrade"). Also I cannot find the mentioned import option for the standalone vault in 1Password 8.

1P_Dave
1P_Dave
1Password Employee
October 29, 2025

@sobimibos 

I'm sorry that you're having issues signing into your 1Password account using 1Password 7 so that you can migrate your items. 

Please send an email to support@1Password.com and include a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it gets to our Migration team so that they can help further. 

-Dave

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