No organizer password

Question

Hello, can someone help me? I am the organizer of a family plan, but I don't remember my password and I don't have the restore kit, and I am the only organizer of the group. I don't have anything saved in the safe, but the other family members use it. Can I re-register as the organizer of the group? Since I have no information to lose?

1P_Tommy · Answer

@Fabio

No, you'd need someone to promote you to organizer. It sounds like you were the only one. The best option may be to start anew and then help the family members move to the new account with you. Please email us using support@1password.com. Be sure to use the email address tied to the account in question. That way we can also assist you with any billing aspects.

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