Question

No password

Forum|Forum|1 year ago
June 25, 2025
2 replies
47 views

Like a fool, I allowed 1Password to generate and save a password this morning. Now I am unable to login because 1Password has no record of the site.
There is no pathway to 1Password support except this silly community discussion where my post will be deleted because it does not meet community standards.
Please send me to some sort of support. Thx.

Browser Extension

G

Gary_TroupAuthor

This is ongoing frustration since April. No path to Support.

1P_SimonH

Community Manager

Hi @Gary_Troup,

I'm so sorry you haven't had a good experience with the 1Password app! You can always email support@1password.com to speak with a member of our support team. I hope you'll send us an email there so we can look at what's not working and turn around your 1Password experience!

Dunecat

Hey Gary,

I'm not a 1P employee, but this has happened to me before, and the way I solve it was to use the password generator history feature. I can't find it myself in the desktop app (weird), but I know it exists somewhere. Maybe someone else can help you find it.

Kindly,

1P_SimonH

Community Manager

Great suggestion, @Dunecat! The full steps to access the password generator are outlined here.

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO

Scanning file for viruses.

This file cannot be downloaded