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August 29, 2022
Question

None of the browser extensions working

  • August 29, 2022
  • 2 replies
  • 91 views

Hello!

Been using 1Password for probably 10 years now (non-subscription version). I upgraded to the family subscription for the first time today and already deeply regret making this jump.

Long story short, I can't get the browser extension to go past "Open 1Password" prompt on Safari or Chrome.

Tried uninstalling, reinstalling, restarting, emptying cache. Googled for a potential solutions for 2 hrs, and none of them work.

Any tips would be greatly appreciated.

macOS Monterey 12.5.1
Apple M1 Pro
1Password for Mac 8.8.0
Safari browser extension 2.3.7


1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: macOS 12.5.1
Browser:_ Safari and Chrome

2 replies

August 29, 2022
1P_Tommy
1Password Employee
1Password Employee
August 30, 2022

@newcustomer1

I'm going to reply to the email you sent in momentarily. With us having an open communication medium, I am going to close this discussion. Please look for my reply soon.

ref: ZRU-52284-832