Not filling on Chase.com

Yes Dave. Chase is good but when I went to schedule a Fidelity event it wouldn't give me the option to fill from my profile or auto-fill when I went to the extension to fill the fields.

Also, if that is the standard stable version why doesn't it update the extension to the new version?

Sorry to be a pain but as a former IT guy I always think of the end user, in this case me.