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July 10, 2023
Question

On 1pwd7, being told to upg to 1pwd8, why is this not an auto upd ?

  • July 10, 2023
  • 1 reply
  • 110 views

Hi,

I pay annually, all is fine, in the past every once in a while 1password would auto update. I'm on 7.9.10 version.

Now it seems for some reason I need to manually do something to install 1pwd8 rather than the software simply updating.

Why ? I looked at another post and that seemed to suggest I should manually download 1pwd8 ! Why ?

Is there somewhere I can get the instructions on how to simply click up "upgrade" and it takes my version 7 to version 8 without all of the faff and without leaving old versions etc ?

Many Thanks to all

P.S I'm on the latest version of Ventura, latest of Safari etc.


1Password Version: 7.9.10
Extension Version: 7.9.10
OS Version: macos 13.4.1
Browser: Safari

1 reply

1P_Dave
1Password Employee
July 10, 2023

Hello @scatz! 👋

1Password 8 is a new, separate app, with a brand new experience, and can be downloaded from our website using our upgrade guide: Upgrade to 1Password 8

The 1Password 8 installer will install 1Password 8 and automatically migrate your data over to the new app. Then it will remove 1Password 7.

Let me know if you run into any issues. 🙂

-Dave