Once again, 1Password is broken (have to click on toolbar to do anything)

Forum|Forum|2 years ago
July 28, 2023
4 replies
161 views

Not sure when this happened lately, but now when the 1Password icon shows up on a field and is clicked, it does nothing. I have restarted...nothing has helped, this is VERY frustrating when updating a password or when a new password needs to be suggested:

https://share.cleanshot.com/T258XZXw

1Password Version: 8.10.9 (81009046)
Extension Version: 2.13.1
OS Version: 13.4
Browser: Safari

macOS

A

Anonymous

Update: close Safari, updated Safari extension in TestFlight (production 1Password always messes up) and now it's working 🤷‍♂️

1P_Tommy

1Password Employee

@csaborio

Thanks for the update. I'm sorry to hear things are behaving bumpy. I also noticed you were using 13.4. I'd recommend investigating updating to 13.5 unless you have reasons for that version. If you do, all good. I just thought I would mention that 13.5 is available if you wish to update.

A

Anonymous

Thanks for the reply, I'll make sure to upgrade.

1P_Blake

Community Manager

Let us know if you're still running into this after upgrading to 13.5 -- we definitely want to make sure things are working properly for you. 🙂

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