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October 10, 2024
Question

One of my users is experiencing the following

  • October 10, 2024
  • 1 reply
  • 28 views

We're using Azure SSO.

User: "Since then we were required to change the windows Password (according to the organization procedures),
I have a problem every time I connect to my computer. when I’m trying to connect to the 1password interface.
I’m required to enter again my password and authentication each time. that wasn’t before."


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

1 reply

1Password Employee
October 10, 2024

Hello, @RomTamam. Thank you for writing in. I'm sorry to hear about the issue a user is encountering.

Is the user required to enter their credentials through 1Password.com, 1Password in the browser or the 1Password desktop app?

-Evon