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May 9, 2022
Question

One-time password is not copied to clipboard automatically?

  • May 9, 2022
  • 8 replies
  • 298 views

In v8, it seems the one-time password is not copied to the clipboard automatically anymore? When I login the website that requires OTP, I need to open v8 app again, find (again) the account and copy the OTP manually.


1Password Version: 8.7
Extension Version: Not Provided
OS Version: Mac 12.3.1

8 replies

1P_PeterG
Community Manager
Community Manager
May 10, 2022

Hi @"Nevin Ng", thank you for raising this issue.

1Password in your browser should normally auto-fill this for you. Are you finding that's not the case when you go to the website? If you're able to share any (non-private) specifics with us, we'd be happy to investigate if something isn't working right. 🙂

Feel free to let us know more here, or if you'd like to discuss by email you can reach us at support@1Password.com and we can provide support there.

May 11, 2022

@1P_PeterG no this does NOT work. please investigate. we were able to reproduce the issue many times. its shocking that such a half complete v8 was released to public.

Any plans for a proper and usable v9?

XIII
May 11, 2022

For me OTP in the browser works most of the time.

It consistently does not work for my company’s SSO (using a Microsoft 365 account).

May 11, 2022

I also experience this problem consistently with 1Pv8 for Mac for the Fidelity Symantec VIP Access TOTP. See https://1password.community/discussion/128291/fidelity-investments-totp

May 12, 2022

+1 its a known issue. only way to fix it is to downgrade to v7, sadly

May 13, 2022

I also really miss this option. I have to use some websites that require both the password and the OTP at the same time. With version 7, I could just open choose the appropriate login and then cmd + V the OTP into the next field and login. I am really missing that feature. It would be great to have this feature back again - at least as an option to enable.

VirtualWolf
May 14, 2022

Just dropping a +1 on this, the auto-insert doesn't always work and there's also the situations that @Luke90 describes as well.

Jack_P_1P
1Password Employee
1Password Employee
May 19, 2022

Hi folks,

Thanks for your feedback here on this! I've added your input to an internal feature request we have on this. While I can't promise anything, we use feedback like yours to help inform the future of 1Password.

Jack

ref: IDEA-I-913