Question

Ongoing Autofill Issues on Android

Forum|Forum|11 months ago
July 8, 2025
15 replies
6453 views

Hi,

I've been a long-time user of 1Password, and up until recently, the experience has been excellent.

However, for the past few months, the Android experience has significantly deteriorated. Autofill suggestions rarely appear, and when they do, they often fail to work as expected.

Most of the time, I have to long-press the input field, select “Autocomplete,” and hope the suggestions show up—which they usually don’t. Even when suggestions do appear, tapping them often results in no action at all. I frequently have to force close Chrome and reopen it just to try again, usually without success.

As a result, I now almost always end up copying each field manually from the 1Password app, which is extremely frustrating.

I’ve tested this with two different keyboards. My primary keyboard is SwiftKey, where the suggestions fail to appear 90% of the time. Gboard performs slightly better, but even then, tapping suggestions often does nothing.

This issue has persisted for months, and it's becoming a serious pain point. I'm honestly beginning to question the value of maintaining a paid subscription if such core functionality continues to be this unreliable.

Please look into this—it really needs to be addressed.

Thanks.

Android

1P_SimonH

Community Manager

Hi @baikunz,

I'm really sorry for the poor autofill experience you've had. Could you share your device, Android version, 1Password version, and browser+version you're using? Based on that information, I'll see what suggestions I can offer to help get things working again.

B

baikunzAuthor

Hi Simon,

I'm using a Google pixel 4a running Android 13. 1Password version 8.11.0 and Google Chrome 138.0.7204.63 as a browser.

It used to work perfectly fine a few months ago with my main keyboard (SwiftKey).

FYI I tried pretty much every advices that was given here, from rebooting, to reenabling, to chrome flags and so on.

1P_SimonH

Community Manager

Hi @baikunz,

I really appreciate that you've looked into this and tried so many things to solve the problem!

I spoke to the Android team here and there are a couple of possibilities that are most probable:

First, Chrome recently introduced a new setting related to autofill that requires user intervention. You can check this by opening the 1Password app on your phone, selecting Settings from under your user icon, then selecting Autofill. We've updated 1Password to show an alert like you see below if things aren't configured correctly.

If you don't see any alert on that screen, you're most likely running into a couple of Chromium bugs related to autofill that we're waiting for our friends at Google to fix. I know that's a frustrating answer (a lot of us at 1Password use Chrome on Android, too!), but trust us that we're urging those bugs to be prioritized.

It is possible that something else could be going on, so if you want to do a deeper investigation, please don't hesitate to email us at support@1password.com and we can take a look!

R

rez0n8

I am in the same boat on my Galaxy S25 Ultra, too. I am rarely able to use 1Password autofill in either a Chrome directly or the Chrome web view.

I've tried all the tricks and suggestions that I can find, and nothing has worked.

Extremely frustrating.

snoringelephant

I am a long time 1Password user on Windows, Apple and Linux devices. I just purchased a Samsung Galaxy Tab 10 FE (currently running Android 15) and, unfortunately, I have been surprised at the same type of autofill issues described by this thread.

Granted, I am a new Android user, but I was expecting the 1Password Android experience to be as seamless and easy as the other platforms.

I am at the point where I think it would make more sense for me to turn the Autofill feature off because it rarely is appearing in the places I would expect it to and 1Password often prompts me to create new entries when one already exists (same for passkeys...which is a whole different issue and I have seen multiple threads/discussions about Android issues with them as well).

For now, I am taking the same approach as @baikunz and manually copying and pasting all of my passwords. If I was strictly an Android user, I would feel the same way about questioning my subscription, but I have been a long time user and am very happy with all of the other platforms. I am hopeful the folks at 1Password will figure the Android issues out and make it as seamless as the other platforms. Good luck.

snoringelephant

@baikunz

I am following-up on my previous post (rather than replying) to say that I have found some settings that seem to have helped my autofill issues.

I first found this Reddit comment helpful (which also introduced me to chrome://flags which I had not known about).

Before setting the flags, I decided to ask Google Gemini about these settings (thinking it would provide a more insightful answer since Chrome is a Google product) and a third flag was also mentioned.

So, I ended up enabling the following three flags:

#autofill-third-party-mode-content-provider
#credential-management-third-party-web-api-request-forwarding
#enable-autofill-virtual-view-structure

as such:

After restarting Chrome on my Android tablet, I tried a few websites and the "Open 1Password" option appeared more than I had seen it in the past and I was able to do more autofilling than I had been as well.

I am still testing, but these flags seem to have helped my situation.

L

lauriel

I cannot find the #enable-autofill-virtual-view-structure and I wonder if that is my missing piece? I haven't found a flag configuration of the other two that works most of the time. If it doesn't work, before manually entering in the information, I change the flags. This works often, but no in all cases.

I have been a user for many years and I am very tired of this not working on android.

S

sjmoll

Based on the info provided, we should disable any of these flags as they will eventually not be supported with the updates from Chrome and 1password. My guess is that they seem to work when you enable them just bc that will restart Chrome. So i would try just doing a restart. I agree it's frustrating, especially since Chrome made this change and then is taking so long to release a fix.

A

alpine_shredder

I wanted to add my voice as another customer experiencing these unreliable autofill concerns on Chrome for Android. I'm running Chrome on a Pixel 9 Pro with Android 16. I double checked all of the settings suggested.

Any updates from the 1Password team on when these bugs might be fixed for Chrome?

1P_Dave

1Password Employee

@alpine_shredder, @baikunz, @snoringelephant, and @rez0n8

I'm sorry that you're running into issues with autofill in Chrome on your Android devices. Our team is currently tracking a couple of issues where autofill won't work correctly in Chrome on Android in certain situations and a fix is being tested in the beta version of 1Password for Android. If you're willing, I'd like to see if those fixes help in your situation as well:

Make sure that autofill is setup correctly for your device: Set up Autofill
Open Chrome.
Click the three dots ( ⋮ ) on the top right, then tap Settings > Autofill.
Tap Autofill on Chrome or Autofill on Brave, then choose Autofill using another service and tap Restart Chrome or Restart Brave if prompted.

Then, update to the beta version of 1Password for Android: Use 1Password beta releases

Do you still see the same filling issues in Chrome after updating to the beta version? I look forward to hearing from you.

-Dave

A

alpine_shredder

Hi Dave,

I'm happy to help with the testing. I just followed these instructions and installed the beta version of 1Password. In the first few minutes of testing multiple different websites and log-ins, this seems MUCH better. So far the 1Password autofill is accurately displaying the first time I tap a username or password dialogue box in every website I've tested.

I'll continue testing for a longer period of time and report back, but so far this is very encouraging. I really appreciate your responsiveness and the 1Password team troubleshooting this issue. It's very satisfying when a company is so attentive and it makes me happy to support 1Password.

Thanks!

-Ray

A

alpine_shredder

@1P_Dave
I may have spoken too early. While the beta version initially seemed to be performing much better, I'm having a lot of trouble with 1Password not appearing when I tap username or password fields again today. Even long pressing and hitting the "autofill" button doesn't seem to be working. Force quitting Chrome or restarting my phone seems to solve the issue, but just temporarily. I can't identify any specific change to account for the regression in performance today.

R

rez0n8

I recently switched to the Pixel 9 Pro, running Android 16, and the issue is still there,and in some ways seems worse, regardless of what settings I've tweaked based on the advice here. I'm really hoping the devs can fix this.

M

mpwoodward

Same -- the fact that autofill doesn't work and hasn't for months now is ridiculous. I use Keeper on Android for work and it works great. I much prefer 1Password but will be changing to Keeper if this doesn't get fixed soon.

1P_Dave

1Password Employee

@mpwoodward and @rez0n8

I'm sorry that you're both running into issues with autofill on your Android devices. Can you tell me a little more about where specifically autofill isn't working? Is it in the Chrome browser, another browser, or another app? Is it within an in-app/embedded browser inside of another app?

Once I learn more I'll be able to help further. I look forward to hearing from you.

-Dave

R

rez0n8

It is in the Chrome browser app itself, the system web view (which is also Chrome) and anything that opens a link within the app, but uses "Running in Chrome." There is about a 5% chance that 1Password will work as expected.

Most of the time either the option to use 1Password doesn't appear, either in the keyboard or as a popup below the field, or even when it does, selecting the right item to use fails to populate the username and/or password fields.

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