Oops, reload.... seen many times daily

Hello @Phrede! 👋

I'm sorry that 1Password in the browser isn't working properly on multiple devices. Just to confirm, are you seeing a message that says "Oops, something went wrong while loading."? If you are then I suspect that you might be running into a known issue that our development team is currently investigating.

So that I can confirm this, I'd like to ask you to send in a console log the next time that you see the issue:

• Save a console log for 1Password in your browser

Attach the file to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/145930/oops-reload-seen-many-times-daily#latest
• Your forum username: Phrede
• Please do not post the console log to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

ref: dev/core/core#28316

I'll send a log file soon

Done. Sent 2:01PM EDT
Support ticket ID is TZX-46348-328

BTW, the instructions for saving the log file (Edge) are stale.

Thanks for your help.

@Phrede

Thank you for posting the Support ID, one of my colleagues will take a look at the console log that you've sent in and get back to you as soon as possible.

BTW, the instructions for saving the log file (Edge) are stale.

I appreciate you flagging this, I'll make sure that our documentation team is aware.

Since we have a communications channel open via email, I'm closing this thread.

-Dave

ref: TZX-46348-328