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April 13, 2023
Question

"Open and Fill" doesn't work any more. What's wrong?

  • April 13, 2023
  • 3 replies
  • 157 views

I just upgraded to Version 8 and 1 Password doesn't do what it used to do. "Open and Fill" doesn't work any more. What's wrong?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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Referrer: forum-search:https://1password.community/search?Search=%22Open%20and%20fill%22%20doesn't%20work%20any%20more

3 replies

1P_Dave
1Password Employee
April 13, 2023

Hello @WCBanta! 👋

Can you tell me a little more about what happens when you try to Open and fill? Does the browser open the right webpage but not fill your item? Does something else happen? Can you try these steps:

  1. Make sure that 1Password in the browser is installed: Get to know 1Password in your browser
  2. Open and unlock 1Password 8.
  3. Click on the item you'd like to Open and fill.
  4. Click on the website address inside of that item to Open and fill.

Let me know what happens when you try this. 🙂

-Dave

April 13, 2023

Thanks for your help. It turns out that the application suddenly started working fine a minute or two after I left this note. The last thing I remember doing was changing the Appearance Theme to "Light." I'm sure you have had similar experiences from the gods and wizards of the cyberuniverse. I do appreciate your prompt response.

GreyM1P
1Password Employee
April 14, 2023

@WCBanta

Glad to hear it's working as expected again. Do let us know if you have any trouble again in the future. :)